Support
Need help? We’re here for you.
1. Getting Started
If you’re new to IMINE:
- Explore onboarding guides and tutorials
- Set up your profile and preferences
- Access platform features such as AI avatars and immersive environments
2. Technical Support
If you encounter issues:
- Check your internet connection and browser compatibility
- Refresh or restart your session
- Clear cache if necessary
3. Common Support Areas
We can assist with:
- Account access and login issues
- Platform navigation
- AI avatar setup and configuration
- Event or metaverse environment access
- System bugs or performance issues
4. Contact Support
Reach out to our team:
- Email: info@univrse.io
- Response time: Within 24–48 hours (business days)
5. Feedback & Improvements
We value your feedback. Share suggestions to help us improve your experience.
6. Business & Enterprise Support
For partnerships, enterprise solutions, or custom deployments:
- Contact our team for consultation and tailored solutions